Position: Senior Program Manager

Reports to: VP, Program Management

Experience: 8+ years

At HL2, we face our challenges in all sorts of unique ways. Sometimes we do advertising. Sometimes we do websites. Sometimes we dress up employees in costumes and set things on fire (in a safe, non-threatening manner, of course). Regardless of the unique solutions we create, one thing is certain: we’re always talking, always collaborating, and, most importantly, always having more than a little fun along the way.

In order to deliver our creative digital goodness, we need solid program managers—leaders who understand things like display media campaigns, large consumer-facing or internal websites, and meaningful analytics, and have an affinity for budgets, margins, schedules, resourcing, quality, team building and, most of all, communication. The Senior Program Manager works closely with all teams at HL2, including account management, strategic planning, user experience, creative, development, media, and analytics. How does that sound to you? Good? Good. Do you need anything else? No? Good. Do you own a Segway? No? Thank god.

Roles and Responsibilities

  • Proactively manage all aspects of the project: scope, risks, schedule, budget, quality, profitability, communication, and team and client relationships on a daily basis.
  • Manage and deliver large web projects on-time and on-budget and at expected quality.
  • Manage projects and teams to profit.
  • Work with account managers to build relationships with clients through solid execution, key project information, and day-to-day project management.
  • Oversee the development of all project deliverables and ensure they meet internal and client expectations prior to delivery.
  • Support project teams in professional development and career mentoring.
  • Contribute to new business with new and existing accounts by working with account managers and new business cross-discipline teams to create winning proposals and RFP responses.
  • Prepare and maintain project documentation, such as project schedules, budget estimates, status reports, statements of work, and change orders.
  • Conduct project system setup, ongoing project financial analysis, time and expense approval, internal and external weekly status reports, project resourcing, project extranets, and client invoicing approval.
  • Work directly with the Director of Program Management to help manage group and agency processes.

Qualifications

  • Eight-plus years in project management  in a creative agency
  • Mentor or management experience
  • Digital experience required

Job closes July 30, 2010